but inevitably she calls just as I’ve plugged in my iron, tuned into the latest podcast of This American Life, and picked up my sharpest scissors for a serious work session. Rinnnggg, Rinnng, “Hello?” I say. “Hi, this is Rachel at card holder services.” (you can’t interupt at this point, she’s a recording) “there is no problem with your current credit card.” That’s about as far as it goes before I hang up on her. But she’s already broken the spell and I have to begin again like my dog situating herself on her pillow, turning, pushing, turning again before I can resume working. That rant ranted, I am thinking of making commemorative bowls or t-shirts that say I Hate Rachel at Card Holder Services. Place your orders now.